Return & Refund Policy

🔁 Velora Designs Return Policy

At Velora Designs, your satisfaction is our priority. If you're not completely happy with your purchase, you may return it under the following conditions:

✅ Return Window

  • Returns accepted within 14 days of delivery

📦 Item Condition

  • Item must be unworn, unused, and in original condition
  • Velora Designs tag must be intact and uncut
    (Returns without the attached tag will not be accepted)

🚚 Free Return Shipping

  • We offer free return shipping on all eligible returns
    (one return per order)

🔄 No Exchanges

  • We do not offer exchanges at this time
    (Simply return your item and place a new order if you'd like something different)

Return Instructions:

  1. Email us at contact@veloradesigns.com with your order number
  2. We’ll send you a prepaid return label
  3. Carefully pack the jewelry and drop it at your nearest USPS
  4. Once received and approved, a full refund will be processed within 5–7 business days